Terms of sale
Products and purchase procedure
All prices indicated on the site include VAT, unless otherwise indicated, and may be subject to periodic changes without notice.
Each order sent constitutes an offer to purchase the products published on the site. Orders are subject to the availability and discretionary acceptance of the Owner, who reserves the right not to confirm an order, in particular due to the possible unavailability of one or more of the products purchased. In this case, the Owner will refund the price and the shipping costs incurred by the User.
The actual availability of a product is indicative, as multiple users can purchase it at the same time and make a product unavailable that another user had already added to the cart.
The photos inserted are indicative and do not constitute a guarantee of the quality of the products. Furthermore, the photograph does not always show the actual vintage for sale, for which only the year indicated in the product name is valid.
If you find a broken wine or a wine that tastes like a cork, keep the bottle half full and with the original cork, write to us at firstname.lastname@example.org and we will give you an equivalent discount voucher, provided that you notify us within 6 months of purchase. . In the absence of a "broken" bottle, it will not be possible to have refunds or replacements.
The only wines for which replacement is not possible are "collector" wines and vintages prior to the current one. For purchases from abroad, the customer can send the broken bottles at his own expense to Vino Veritas snc, Via Don P. Borghi, 12 - 42017 Novellara (RE). This guarantee is not valid for sector operators who use dedicated price lists and services.
All wines contain sulphites, since the wine making process itself implies the presence of sulphites in it. As a rule, others are added to these sulphites to improve the conservation of the wine; in some cases, however, it is possible that “added” sulphites are not present in a wine.
Deliveries in Italy usually take place in 2-7 working days, 3-10 in the case of islands and remote locations, in any case they depend on the wine ordered and you will be notified of the date range within which we intend to ship.
In some critical times of the year for couriers, such as Christmas and other holidays, delivery delays may occur. The operating methods and shipping rates are detailed on the Shipping page. Once the order has been placed, it is no longer possible to change the shipping address. If the order has not yet been sent, you can correct or change the delivery address at any time by logging into your account.
Deliveries outside Italy depend on the delivery locations, depend on the wine ordered and you will be notified of the date range within which we plan to ship.
Vino Veritas is not responsible for any damage suffered by the user due to delivery delays.Upon delivery, the user must check the content before accepting it, specifying any anomalies in the courier's delivery form.The Service is provided "as is"The Service is provided by the Owner "as is", without any express or implied guarantee as to its accuracy or availability.
Interruption of the Service
The Owner reserves the right to add, remove features or features or suspend or completely interrupt the provision of the Service, both temporarily and definitively. In the event of a definitive interruption, the Data Controller will act as possible to allow Users to collect their information hosted by the Data Controller.
The payment methods and the rules applied are detailed on the Secure payments page.
Right of withdrawal
Purchases on Vino Veritas are subject to the discipline of Legislative Decree 206 of 2005, which guarantees you the right of withdrawal.
The exercise of this right is regulated as follows:
· The returned products must be intact, preferably in the original packaging: for damaged or altered products it will not be possible to exercise the right of withdrawal.
· This right is reserved for natural persons: resellers are therefore excluded.
You will have 14 days to change your mind about your purchase.
To exercise this right, you will need to:
Send us an email within 14 days from the date of receipt of the goods, indicating:
· Receipt / invoice number
· order number
· order's date
The product or products for which you intend to exercise the right of withdrawal, indicating the item code and your bank details (IBAN code), which we will use for the refund
We will send you a confirmation e-mail and we will agree with you the method of return, which must take place within 14 days of your communication, the date by which the refund equal to the total amount of your order will be made
· The goods to be returned must be sent at your expense to Vino Veritas snc, Via Don P. Borghi, 12 - 42017 Novellara (RE) -Italy
Shipping costs will be charged to the customer who benefits from the right of withdrawal
· Alternatively, the customer can send the return to Vino Veritas snc, Via Don P. Borghi, 12 - 42017 Novellara (RE) - Italy.
In general, although not expressly written, the provisions of the law on distance contracts are valid. Any dispute is subject to Italian jurisdiction.
By placing an order on the website www.vinoveritas-shop.it, you give your consent to possibly receive the invoice in electronic format. The invoice will be printed and filed as original in accordance with the Ministerial Circular 45 / E, 19/10/2005.
Copyright - intellectual property rights
All trademarks of the Application, figurative or nominative, and all other signs, commercial names, service marks, word marks, commercial names, illustrations, images, logos that appear concerning Vino Veritas are and remain the exclusive property of the Owner or of the its licensors and are protected by applicable trademark laws and related international treaties.
The full or partial reproduction of any part of the site is prohibited; It is also forbidden to reproduce texts and photos for any use and in any form and in any case without the prior written authorization of Vino Veritas Snc.
The User undertakes to indemnify the Owner (as well as any companies controlled or affiliated by the same, its representatives, administrators, agents, licensees, partners and employees), from any obligation or liability, including any legal costs incurred to defend themselves. in court, which should arise in the face of damages caused to other Users or third parties, in relation to the content uploaded online, to the violation of the terms of the law or the terms of these conditions of service
Changes to these Terms
The Owner reserves the right to make changes to the Terms at any time, giving notice to the User by publishing it in VinoVeritas-shop.
The User who continues to use VinoVeritas-shop after the publication of the changes accepts the new Terms without reserve.
Applicable law and competent court
These terms and all disputes regarding the execution, interpretation and validity of this contract are subject to Italian law. The parties undertake to devolve any dispute, within the limits of the applicable legislation, to the jurisdiction of the Italian courts, with the exclusive forum identified in the Court of Reggio Emilia - Italy.